Shipping policy

Jewelry Store Return Policy

Return Period

You may return jewelry items within 14 days of receipt for a full refund, provided the item was in stock at the time of purchase. Custom-made pieces are not eligible for return.

Personalized Engravings

Items with personalized engravings are considered custom and cannot be returned.

Shipping Policy

Shipping costs vary based on item availability. Delivery times range from 3 days for in-stock items to 3-4 weeks for custom orders.

Return Shipping

Customers are responsible for return shipping costs. Refunds will be processed within one week of receiving the returned item.

Additional Policies

Condition of Items: Returned items must be in their original condition and packaging.
Proof of Purchase: A receipt or proof of purchase is required for all returns.
Exchanges: We do not offer exchanges; you must return the item and place a new order.
Damaged or Defective Items: If your item arrives damaged or defective, please contact us within 48 hours for a resolution.
By shopping with us, you agree to this return policy. Thank you for choosing our jewelry store!